Delete your account

What account deletion means

When your Run The Bench account is deleted, we will delete or de-identify account-linked app data such as:

• your account profile;
• teams you created;
• player records connected to your account;
• fixtures and match settings;
• game sessions, game history, substitution history, and related insights;
• uploaded team logos connected to your account, where applicable; and
• related app data stored in our systems.

Some limited information may be retained if required for legal, tax, billing, fraud prevention, dispute resolution, or security reasons.

Current deletion method: email support

Until in-app account deletion is available, email support@runthebench.app to request deletion. Once in-app deletion is added, this page will be updated with the exact Settings path.

Please send the request from the email address linked to your Run The Bench account where possible. If your account uses phone sign-in, include the phone number linked to the account.

Subject: Delete my Run The Bench account

Hi Run The Bench Support,

Please delete my Run The Bench account and related app data.

Account email or phone:
Name, if used in the app:

I understand this does not automatically cancel any Apple App Store or Google Play subscription.

Thanks.

Verification

To protect user data, we may need to verify that you own the account before deleting it. We may ask you to confirm information linked to the account, such as the email address or phone number used to sign in.

How long deletion takes

We aim to complete deletion requests within approximately 30 days after verification. Some limited information may be kept for longer if required for legal, billing, security, fraud prevention, or dispute resolution reasons.

Cancel subscriptions separately

If you have a paid subscription, cancel it through the app store where you purchased it:

• Apple App Store subscriptions for iPhone and iPad users.
• Google Play subscriptions for Android users.

Apple, Google, and/or RevenueCat may retain subscription or transaction records according to their own policies.

Local device data

Run The Bench may store some information locally on your device to support game-day use, including teams, players, settings, session state, and sync queues. After your account is deleted, you may also wish to delete the app from your device to remove local app data from that device.

Youth team data

If your account includes information about junior, school, or youth players, deleting your account will also remove or de-identify player records connected to your account, subject to the limited retention reasons described above.

If your club, school, or organisation needs team records retained or transferred, please contact us before requesting deletion.